Privacy Policy

At The Shift Counseling and Wellness, your privacy and confidentiality are our top priorities. We are committed to protecting your personal information, both online and in our practice, and to being transparent about how we collect, use, and safeguard your data.

Google Analytics and Cookies
We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to better understand how visitors interact with our website and to improve your experience. Google Analytics uses “cookies,” which are small text files placed on your device, to collect standard internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to and stored by Google on servers in the United States.

Google uses this information to evaluate your use of our website, compile reports on website activity, and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You can refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

For more information on how Google uses data when you use our partners’ sites or apps, please visit: How Google uses data when you use our partners’ sites or apps.

We may enable Google Analytics Advertising Features, which allow us to collect data about our website traffic via Google advertising cookies and anonymous identifiers, in addition to data collected through a standard Google Analytics implementation. You can opt out of Google Analytics Advertising Features through Google Ads Settings or by using the Google Analytics Opt-out Browser Add-on.

HIPAA and Your Health Information
As a counseling and wellness practice, we are committed to maintaining the confidentiality and security of your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Any information you provide to us through our contact forms, appointment requests, or during sessions is kept strictly confidential and is not shared with third parties except as required by law or with your explicit consent.

Please note: While we take every precaution to protect your privacy, communications sent through our website (such as contact forms or email) may not be fully secure. We recommend that you avoid sharing sensitive personal or health information through these channels. For confidential matters, please contact us directly by phone or discuss in person.

Your Consent
By continuing to use our website, you acknowledge and agree to our use of cookies and Google Analytics as described above. If you have any questions about our privacy practices or your rights under HIPAA, please contact us directly.